Membership Terms And Conditions
PLEASE NOTE: Your acceptance to this agreement indicates that you have read it and accept and agree to be bound by them. Further, Collabüro Inc, reserves the right to update the terms and conditions at any time without any prior notice to you.
Collabüro Inc. (hereinafter referred to as Collabüro) is a company which provides coworking, events spaces, meeting rooms as well as virtual offices to the public.
This Agreement for Coworking Space Membership (hereinafter referred to as ‘Agreement’ or ‘Collabüro Membership Agreement’)
Collabüro Membership application does not create a tenancy, but a prepaid usage license to use the provided amenities on a monthly or casual basis.
As a condition of membership in Collabüro and use of the services, Member will not use the services for any purpose that is unlawful or prohibited by this Agreement. Member may not use the services in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, or interfere with any other party’s use and enjoyment of any service. Member may not attempt to gain unauthorized access to any services, accounts, computer systems or networks connected to any server through hacking, password mining or any other means. Member may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the services.
2. ACCEPTABLE USE POLICIES
The undersigned Member agrees to abide by the following as well as enforce the following with any guests of the Member:
2.1. Do not upload files that contain viruses, Trojan Horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another member’s computer;
2.2. Do not upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless Member owns or controls the rights thereto or have received all necessary consent to do the same;
2.3. Do not use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary rights of any party and/or Member;
2.4. Member will not download any file(s) that cannot be legally reproduced, displayed, performed, and/or distributed in such manner;
2.5. Do not restrict or inhibit any other user from using and enjoying the Services;
2.6. Do not violate any guidelines which may be applicable for any particular Service;
2.7. Will not harvest or otherwise collect information about others, including email addresses, without the authorization or consent of the disclosing party;
2.8. Will not violate any applicable laws or regulations;
2.9. Will not create a false identity for the purpose of misleading others;
2.10. Will not allow any guest(s) to enter the building without registering such guest(s) according to our policies;
2.11. Will not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
2.12. Will not publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information on or through Collabüro servers;
2.13. Will not perform any activity that is reasonably likely to be disruptive or dangerous to other Members, their guests, or their property;
2.14. Will not use the Services to conduct or pursue any illegal activities;
2.15. Will not use the Services to conduct any activity that is generally regarded as offensive;
2.16. Will not attach or affix any items to the walls, install antennas, or telecommunication lines or devices in the office space or bring additional furniture into the office space, in each case without our prior written consent;
2.17. Will not misrepresent himself or herself to the Collabüro community, either in person or online;
2.18. Will not take or copy information belonging to other Members or their guests;
2.19. Will not use the name “Collabüro” or “Collabüro Inc.” or any other similar name or use pictures or illustrations of the premises in any advertising, publicity or other purpose, without our prior written consent;
2.20. Will not use the office space in a “retail”, “medical”, or other nature involving frequent visits of the public;
2.21. Will not park in the designated Collabüro visited parking or have clients park for more than allowed parking limit. NO overnight parking under any circumstances;
2.22. Will not share building access key with anyone. Key/Phone access is exclusively for the Member’s use. Any violation will be reason for immediate termination with ZERO TOLERANCE;
2.23. Will not use meeting rooms without booking and will not use meeting rooms for more than the allocated time and for more than their membership credit hours unless additional hours are purchased;
2.24. Will not store any illegal, prohibited, odorous, living, or sound-producing items in the lockers. Collabüro reserves the right to request access to the locker if any suspicious behaviour is observed or any foul smells are emitted.
3. SERVICES
Subject to the terms of this Agreement, Collabüro will provide each Member with services including but not limited to those described below. These services are referred to in this Agreement as the “Services.”
3.1. Building Use: Access to the Collabüro workspace as specified in the Membership Details Form. All memberships include use of the open spaces on both floors, both kitchens, shower, internet, mail services, storage facilities (at additional cost), meeting rooms (subject to availability and hours limitations), printing & photocopying (subject to monthly limits).
A Collabüro staff person will be onsite from 9:00 AM to 5:00 PM on weekdays, unless announced otherwise. Access to the shared or dedicated desk spaces shall be in accordance with the hours listed on the Collabüro website at https://collaburo.com.
3.2. Collabüro Furnishings: Collabüro provides Members use of furnishings in all areas. Collabüro furnishings provided are the sole property of Collabüro. Collabüro furnishings may never be removed from the premises by any Member(s) and/or its guest(s). Furthermore, if and when required, Collabüro furnishings may only be moved upon approval of Collabüro staff. Any damage to Collabüro furnishings by Member and/or their guest(s), will be the sole responsibility of the Member. Member may be liable for the full replacement cost of any items damaged by Member and/or their guest(s). Collabüro does not guarantee Collabüro furnishings for any particular purpose or usage.
3.3. Member’s Furnishing and Belongings: Members may not bring furnishings but may bring belongings. Special equipment may be brought in, only with Collabüro staff’s consent and only at Member’s liability. Collabüro is not responsible in any way for Member’s belongings or equipment. Members should safeguard their belongings and equipment. Lockers (subject to availability) can be rented for a small monthly fee, if needed.
3.4. Meeting Rooms: Subject to availability and hours limitations, Members are entitled to use Meeting Rooms during regular business hours on regular business days. Bookings must be made before using any of the Meeting/Conference Rooms. Members are credited a specific number of Meeting Room Hours per month as specified in the Membership Details Form or can purchase additional hours when needed at a discounted rate. Membership Meeting Room Hours Credits can be used in any of our meeting rooms that are available. Additional reserved time past the membership included hours is billed at the rate specified for each membership level.
Membership Credits for Meeting Rooms Hours are only valid for the month in which they are allocated. No month to month rollovers (carry forward) or pre-usage of future hours are allowed.
3.5. Key/Phone Door Access and Locker Keys: All members will be given an Access Key on their phone. In some cases, Card Access Keys may be issued. All physical keys and card keys that are provided by Collabüro, are the property of Collabüro and should never be duplicated for any reason. Member may not lend, share or transfer any keys to any third party. A member’s account will be charged a fee of $10 for a lost access key card. Locker keys/locks must be provided by the members for their own use and Collabüro has no responsibility to replace lost locker keys/locks.
3.6. Dedicated Desks: The Dedicated Desks are reserved for Dedicated Desks’ members under a membership listed on the Membership Details Form. The Dedicated Desks and all the resources of a desk as designed by Collabüro will be usable in the Collabüro premises only by Dedicated Desk members as per the membership terms. Collabüro reserves the right to use the space for special circumstances/events during off-hours. Collabüro reserves the right to move dedicated desks to anywhere in the building as business requirements dictate.
3.7. Guests: Collabüro allows Guests/Visitors for all Members. No Guests are allowed to enter the working space unless accompanied by the Collabüro Member and must be accompanied at all times. Member is required to have all Guests check in with the front desk prior to usage of the space, unless Member has registered their guests online. Only Clients of the Member may park their cars in one of the two onsite visitor parking spots for the allowed parking limit. Collabüro staff may allow extended parking at their own discretion if there is a real need for it and if space is available and not needed by others.
3.8. Mail and Shipment Receiving: Collabüro will accept mail and deliveries on behalf of Member during regular business hours on our regular business days. Virtual Office memberships include unlimited mail reception. Collabüro will receive letters, sign for packages, and place them at reception or in locked mailboxes unless otherwise informed. Collabüro will keep Member mail until Member is able to pick it up for a maximum of 15 days.
Following any membership cancellation, all mail will be returned to sender after one week. All mail, packages, or deliveries of any kind received for non-members, canceled members, or expired members will be returned to sender.
3.9. Facility Maintenance: Regular maintenance of the office space will be provided by Collabüro. Collabüro premises will be professionally cleaned regularly and as needed. Collabüro will provide air-conditioning in the office space during regular business hours on regular business days on hot summer days and keep the place comfortably warm on cold winter days. Any maintenance resulting from damage, misuse or mistreatment by a Member will be billed to that Member in their next monthly membership bill at up to the actual cost. Only Collabüro staff may adjust temperature.
3.10. Facility Security: Collabüro provides all monthly Members with a phone/card access key. Phone/card key access is available at the main entrance only. All exterior doors are to remain closed at all times until expressly open by Collabüro staff. Collabüro is equipped with security cameras throughout the space. For security reasons, Collabüro may regularly record via video certain areas on the premises. Members should safeguard Collabüro property. Furthermore, Members will be liable for replacement fees should any such property be lost, stolen or destroyed and such replacement fees will be billed to that Member in their next monthly membership bill at up to the actual cost.
Also, all members will have their picture taken at the time of signing the contract. This is for added security and to prevent unauthorized use of the space.
3.11. Enterprise Internet Connection with Wi-Fi: Members are entitled to unlimited access and use the internet connection with Wi-Fi. The Wireless network is a shared infrastructure. Any network abuse may result in reduction in Member bandwidth. Further, repeated abuse may result in termination of membership.
While Collabüro does everything within its capacity to ensure security and safety, it does not make any warranties or guarantees about security and it is the Member's responsibility to secure their own personal machine with intrusion detection/prevention software (firewall) and malware protection.
3.12. Printing and Photocopying: Paper Credits are allocated to each Member on a monthly basis (depending on membership). Additional use is subject to additional printing prices. Printing prices are per page based on the printing required. Furthermore, the Paper Credits are not rolled over from month to month and no future credits may be used.
3.13. Pets: No pets are allowed in the premises of Collabüro unless for certified medical need.
3.14. Staff on site: Collabüro staff will be available on-site during regular business hours/days.
“Regular business hours” are listed on the Collbüro website and are subject to change at any time. Furthermore, “Regular business day” means a working day, i.e. from Monday to Friday. National, Public and Statutory Holidays are not regular business days.
3.15. Storage: Lockers are available for use for all members for a small monthly fee (subject to availability). Collabüro reserves the right to request access to a locker if it suspects any suspicious use that violates the terms and conditions of this agreement. Members may be allowed to store other items on the property at their own risk and only with Collabüro’s consent. Collabüro is not liable for any lost, stolen, or damaged items stored on the property whether inside or outside the building. Lockers rentals are considered a recurring service and will be renewed and billed monthly unless a termination request is received.
4. MONTHLY FEES, SERVICES’ FEES AND PAYMENTS
4.1. Types of Membership: Collabüro offers several types of monthly memberships. All current Collabüro Memberships are defined on the https://collaburo.com website and all details are outlined in the Membership Details Form.
4.2. Monthly Fees: The Monthly Fee, per month, shall be payable on the first day of the billing cycle to Collabüro. Member is required to give a 1 (one) month notice to terminate membership.
4.3. Standard Services: Standard recurring services requested by Member are payable monthly in advance. Unless otherwise agreed upon, these recurring services will be provided at the specified rates. Member may need to provide 1 (one) month notice to Collabüro to terminate such standard recurring services.
4.4. Additional Variable Services: Collabüro may provide additional Services directly or through a business affiliate. Such services will be billed in arrears at the end of the month, as per usage, and are due within 7 days from the date of the Invoice. Fees for such Services, plus applicable taxes, will be applicable in accordance with Collabüro published rates which may change from time to time.
4.5. Membership Payment and Authorization: Member authorizes Collabüro to accept payment of all amounts specified in this Agreement solely by credit card from Member’s bank account. No cash or debit cards will be accepted. If Member pays via credit card, inform Collabüro promptly of any changes to such credit card and ensure credit card information is updated prior to its expiration date. If Member pays via direct withdrawal, maintain sufficient money on account to pay fees described in this Agreement and to inform Collabüro promptly of any changes to this account. Only a single chequing or savings account or credit card account may be used at any given time to make payments under this Agreement. If payment via credit card fails on two occasions, Collabüro may require you to make payments via direct withdrawal. Any cheque bounce charges may be billed to the Member. Further, failure to pay fees, as per this Agreement, makes Member subject to legal actions by Collabüro.
4.6. Payment Contact and Account Changes: Member shall promptly notify Collabüro of any change to Member’s contact and payment information.
4.7. Membership Charges: During the term of this Agreement, Collabüro will process payment for your Membership fee and other outstanding fees, in advance. The Membership fee covers Memberships for only the number of Members indicated. Additional Memberships will result in an increased Membership fee.
4.8. Billing Schedule: All Membership invoices will be generated on the first day of next month’s billing cycle and delivered or emailed to the Member on the registered email provided by the Member. Member should review all charges upon receipt. Collabüro will automatically charge Member’s account on the first day of next month’s billing cycle for all charges due for the next month and any overages from the previous month. If payment does not go through, Member will be responsible for arranging payment within 10 days of the invoice date. Accounts are considered past due and will be terminated immediately if payment has not been received within 10 days of the invoice date.
4.9. Overage Fees: Membership entitles Members to a certain number of allocated credits for different Services (meeting rooms, printing) as specified on the Membership Details Form. Members exceeding allocated credits will be responsible for paying fees for such overages. Such fee is always listed in the members’ portal at https://collaburo.com.
4.10. Past Due Payments/Late Payment: Should payment not be received in full after processing by the end-of-day of the due date, Collabüro reserves the right to release to other Members any spaces that have been allocated at the time of current membership expiration. Member is still legally liable for any owed amounts and will be billed for an additional 30 days as required by the 30-days notice outlined in this Agreement.
4.11. Outstanding Fees: Collabüro may withhold services or terminate this Agreement if any outstanding fees are due beyond the due date including but not limited to building and network access. When Collabüro receives funds from you, Collabüro will first apply funds to any balances which are in arrears and to the earliest month due first. Once past balances are satisfied, any remaining portion of funds received will be applied to current fees due.
4.12. Changes to Fees: Collabüro will notify Members at least 30 days prior to any fee increases for memberships or services.
4.13. Refunds: Collabüro memberships fees are not refundable once payment is processed. Refunds may be issued when billing errors occur.
4.14. Notice of changes: Collabüro will provide notice to Members of any changes to services, fees, or other updates on the email addresses provided. It is the Member’s responsibility to read such emails and keep your email address updated with Collabüro.
5. MEMBERSHIP TERM AND TERMINATION
5.1. Term: This Agreement will be effective once accepted by Member. Member will be entitled to the Services and benefits of Collabüro once payment is made by Member of all deposit and Membership fees.
Each Membership will begin on the Start Date specified in the contract. Each Membership will terminate 30 days after receiving a Termination Request, or, in the case of Membership termination due to violation(s) of the Terms and Conditions of this Agreement, the membership may be terminated immediately (subject to all fees as described in this Agreement).
5.2. Cancellation Prior to Start Date by the Member: Membership Agreement may be canceled prior to the Start Date upon delivery of notice to Collabüro and may be entitled to a full refund if notice of termination is received by Collabüro more than 30 days prior to the Start Date.
5.3. Work Space Not Timely Available: If Collabüro is unable to make the work space available by the Start Date, Collabüro will not be subject to any liability therefore, nor will such failure affect the validity of this Agreement. In this event, you will not be obligated to make payments of the Membership fee until the work space is made available to you. If the office space is not made available to you within 10 days of the Start Date, you may terminate this Agreement by providing Collabüro with notice of such termination at any time before the work space is made available to you. If you elect to terminate Membership under this provision, Collabüro will refund to you all fees paid by you and received by Collabüro.
5.4. Termination After the Start Date by the Member: The Member may terminate this Agreement by delivering to Collabüro a Termination Request executed by the Member at least 30 days prior to the termination. Upon termination in respect of any broken period a prorated adjustment shall be made.
5.5. Termination After the Start Date by Collabüro: Collabüro may immediately terminate this Agreement: upon breach of this Agreement by the Member; upon termination of our rights in the Premises; or at any other time, when Collabüro, in our reasonable discretion, see fit to do so. You will remain liable for past due amounts and Collabüro may exercise our rights to collect due payment despite the termination of this Agreement.
5.6. Early Termination Fee: For Members who have negotiated terms based on Agreements longer than a single month, Collabüro reserves the right to charge Member an Early Termination Fee of 2 month’s full Membership fee. Members who inform Collabüro of the termination of their agreement at least 60 days in advance may not be subject to an Early Termination Fee.
5.7. Removal of Property upon Termination: Prior to the termination of this Agreement, the Member will remove all of their and their guests’ property from the office space and premises of Collabüro. After providing you with reasonable notice, Collabüro will be entitled to dispose of any property remaining in the office space and on premises after the termination of this Agreement without any obligation to store such property, and the Member waives any claims or demands regarding such property or our handling of such property. The Member would be responsible to pay such fees reasonably incurred by Collabüro regarding such removal. Following the termination of this Agreement, all mail, packages, or deliveries of any kind will be returned to sender after one week. Collabüro will not forward or hold mail or packages delivered to Collabüro after one week of the Agreement termination. Members with Access Keys must also return keys to Collabüro or will incur a $10 replacement charge.
6. DISPUTE BETWEEN MEMBERS
6.1. Collabüro does not control and is not responsible for the actions of other Members. If a dispute arises between Members or their Guests, Collabüro shall have no responsibility or obligation to participate, mediate or indemnify any party. Collabüro does reserve the right to terminate Membership immediately, without refund, if any Membership dispute becomes disruptive. Members are responsible for their Guest behaviour and must escort them out or risk their membership from being terminated.
6.2. Harassment of any kind will not be tolerated. A ZERO-tolerance policy is in effect regarding any aggressive behaviour towards staff.
7. TECHNOLOGY RELEASE
In order to utilize all the Services offered by Collabüro, it may be necessary to install or run software on a Member’s system or phone device. In addition, from time to time, at a Member’s request, Collabüro or an affiliate may troubleshoot problems a Member may have accessing certain Services such as Printing, Wi-Fi and Phone Access Key.
Regarding the foregoing, you agree that Collabüro and our affiliates are not responsible for any damage to any Member’s system related to such technical support or downloading and installation of any software.
Collabüro does not assume any liability or warranty in the event that any manufacturer warranties are voided and do not offer any verbal or written warranty, either expressed or implied, regarding the success of any technical support.
8. ADDITIONAL FEE SCHEDULE
Latest list of additional services shall be posted on the members portal, https://collaburo.com. The Members may avail such services at any time through the members portal.
9. FORCE MAJEURE
In the event the office or the premises are destroyed or damaged, at any time, by any event falling within the term “force majeure”, this Agreement shall come to an end on Collabüro giving to the Client notice in writing to that effect. Collabüro shall within 2 weeks of giving notice that this Agreement has come to an end for the reasons aforesaid refund to the Member the monthly fees paid by the Member after adjusting therefrom all dues for the past period up to the date of occurrence of the event of force majeure and payable by the Member under this Agreement.
10. Liability and Disclaimer
10.1. Collabüro will not in any circumstances have any liability for loss of business, loss of profits, loss of anticipated savings, loss of or damage to data, third party claims or any consequential loss unless Collabüro otherwise agrees in writing.
10.2. Subject to gross negligence and deliberate misconduct, Collabüro, its employees and agents shall not be held responsible for any theft, loss or damage from the Premises or for any damage done to the property or other effects of any Member in the Premises by the caretaker or cleaners or any employees, agents, guests or invitees of Collabüro.
10.3. Collabüro shall not be responsible for any loss, damage, corruption of data or any loss of information whether from hardware, software or internet damage that may occur to the Client during the term of this Agreement. Collabüro shall not be responsible for any loss, damage or loss of information resulting from communications or data failure including voice, communication and the internet.
10.4. Subject to gross negligence and deliberate misconduct, Collabüro is not liable for any loss as a result of Collabüro’s failure to provide a service as a result of mechanical breakdown, strike, termination of Collabüro’s interest in the building containing the business or otherwise.
11. LEGAL DISCLOSURES
11.1. Information Security: Collabüro will make its best effort to protect all confidential information regarding Member. Collabüro may disclose information about Member as necessary to satisfy any applicable law, regulation, legal process or government request. Collabüro will not harvest or otherwise collect information about others, including email addresses, without the authorization or consent of the disclosing party.
11.2. Our Reserved Rights: Collabüro is entitled to access your office space, with or without notice, for maintenance, safety or emergency purposes. During these times, Collabüro may temporarily move furniture contained in the office space. Collabüro reserves the right to move or alter your office space during events scheduled off hours or as part of office reorganization efforts as business dictates.
Collabüro may modify or reduce the list of Services at any time but with a prior notice. The Services may be provided by Collabüro, an affiliate or a third party.
11.3. Class Action Waiver: Any proceeding to resolve or litigate any dispute in any forum or Tribunal or Court will be conducted solely on an individual basis. Neither the Member nor the Collabüro will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity. No proceeding will be combined with another without the prior written consent of all parties to all affected proceedings.
11.4. Waiver of Claims: To the extent permitted by law, the Member, on behalf of a Member and on behalf of the Member’s employees, agents, guests, invitees, etc, waive any and all claims and rights against Collabüro, Collabüro’ affiliates, third parties hired by Collabüro, other Members, assignees and officers resulting from injury or damage to, or destruction, theft, or loss of property or person.
11.5. Limitation of Liability: The aggregate monetary liability of Collabüro or its affiliates to the Member, or to the Member’s employees, agents, guests and invitees for any reason and for all causes of action, will not exceed the total Membership fees paid by the Member to Collabüro under this Agreement. Collabüro and its affiliates will not be liable under any cause of action, for any indirect, special, incidental, consequential, or punitive damages, including loss of profits or business interruption. The Member may not commence any action, or proceeding against Collabüro or its affiliate, whether in contract, tort, or otherwise unless the action, suit, or proceeding is commenced within 1 year of the cause of action’s accrual.
11.6. Legal to enter into Agreement: The Member hereby represent and warrant that he / shall have all requisite legal power and authority to enter into and abide by the terms and conditions of this Membership Agreement and no further authorization or approval is necessary. The Member further represent and warrant that he / she participation or use of the Services will not conflict with or result in any breach of any license, contract, agreement or other instrument or obligation to which they are a party.
11.7. Acceptance of Agreement: Collabüro provides to the undersigned Member, including but not limited to building access, use of office space, access to Internet, and the other Services listed above which are subject to the following Membership Agreement. Members will abide by the Agreement, as well as other terms determined by Collabüro staff, which may be communicated verbally, by email or written notice. Collabüro reserves the right to add, delete or amend the Agreement at our reasonable discretion without notice to Member. Members continued use (membership) of Collabüro facilities and services following any changes to the Agreement constitutes your acceptance of such new term(s).
Collabüro Inc. (hereinafter referred to as Collabüro) is a company which provides coworking, events spaces, meeting rooms as well as virtual offices to the public.
This Agreement for Coworking Space Membership (hereinafter referred to as ‘Agreement’ or ‘Collabüro Membership Agreement’)
ACCEPTANCE OF TERMS
The services Collabüro provides to you, the undersigned Member, including but not limited to building access, use of office space, access to Internet, and the other Services listed below, are subject to the following Collabüro Membership Agreement Terms and Conditions. The most recent Agreement or changes in the terms and conditions would be made available upon request by the Member. Members will abide by the Agreement, as well as other terms and conditions determined by Collabüro staff, which may be communicated verbally, by email or written notice. Collabüro reserves the right to add, delete or amend the Agreement at our reasonable discretion with a notice to Member. Members continued use of coworking facilities and services following any changes to the Agreement, constitutes your acceptance of such new terms and conditions.Collabüro Membership application does not create a tenancy, but a prepaid usage license to use the provided amenities on a monthly or casual basis.
TERMS AND CONDITIONS OF THE COWORKING SPACE MEMBERSHIP AGREEMENT BETWEEN THE MEMBER AND COLLABÜRO:
1. NO UNLAWFUL OR PROHIBITED USEAs a condition of membership in Collabüro and use of the services, Member will not use the services for any purpose that is unlawful or prohibited by this Agreement. Member may not use the services in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, or interfere with any other party’s use and enjoyment of any service. Member may not attempt to gain unauthorized access to any services, accounts, computer systems or networks connected to any server through hacking, password mining or any other means. Member may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the services.
2. ACCEPTABLE USE POLICIES
The undersigned Member agrees to abide by the following as well as enforce the following with any guests of the Member:
2.1. Do not upload files that contain viruses, Trojan Horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another member’s computer;
2.2. Do not upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless Member owns or controls the rights thereto or have received all necessary consent to do the same;
2.3. Do not use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary rights of any party and/or Member;
2.4. Member will not download any file(s) that cannot be legally reproduced, displayed, performed, and/or distributed in such manner;
2.5. Do not restrict or inhibit any other user from using and enjoying the Services;
2.6. Do not violate any guidelines which may be applicable for any particular Service;
2.7. Will not harvest or otherwise collect information about others, including email addresses, without the authorization or consent of the disclosing party;
2.8. Will not violate any applicable laws or regulations;
2.9. Will not create a false identity for the purpose of misleading others;
2.10. Will not allow any guest(s) to enter the building without registering such guest(s) according to our policies;
2.11. Will not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
2.12. Will not publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information on or through Collabüro servers;
2.13. Will not perform any activity that is reasonably likely to be disruptive or dangerous to other Members, their guests, or their property;
2.14. Will not use the Services to conduct or pursue any illegal activities;
2.15. Will not use the Services to conduct any activity that is generally regarded as offensive;
2.16. Will not attach or affix any items to the walls, install antennas, or telecommunication lines or devices in the office space or bring additional furniture into the office space, in each case without our prior written consent;
2.17. Will not misrepresent himself or herself to the Collabüro community, either in person or online;
2.18. Will not take or copy information belonging to other Members or their guests;
2.19. Will not use the name “Collabüro” or “Collabüro Inc.” or any other similar name or use pictures or illustrations of the premises in any advertising, publicity or other purpose, without our prior written consent;
2.20. Will not use the office space in a “retail”, “medical”, or other nature involving frequent visits of the public;
2.21. Will not park in the designated Collabüro visited parking or have clients park for more than allowed parking limit. NO overnight parking under any circumstances;
2.22. Will not share building access key with anyone. Key/Phone access is exclusively for the Member’s use. Any violation will be reason for immediate termination with ZERO TOLERANCE;
2.23. Will not use meeting rooms without booking and will not use meeting rooms for more than the allocated time and for more than their membership credit hours unless additional hours are purchased;
2.24. Will not store any illegal, prohibited, odorous, living, or sound-producing items in the lockers. Collabüro reserves the right to request access to the locker if any suspicious behaviour is observed or any foul smells are emitted.
3. SERVICES
Subject to the terms of this Agreement, Collabüro will provide each Member with services including but not limited to those described below. These services are referred to in this Agreement as the “Services.”
3.1. Building Use: Access to the Collabüro workspace as specified in the Membership Details Form. All memberships include use of the open spaces on both floors, both kitchens, shower, internet, mail services, storage facilities (at additional cost), meeting rooms (subject to availability and hours limitations), printing & photocopying (subject to monthly limits).
A Collabüro staff person will be onsite from 9:00 AM to 5:00 PM on weekdays, unless announced otherwise. Access to the shared or dedicated desk spaces shall be in accordance with the hours listed on the Collabüro website at https://collaburo.com.
3.2. Collabüro Furnishings: Collabüro provides Members use of furnishings in all areas. Collabüro furnishings provided are the sole property of Collabüro. Collabüro furnishings may never be removed from the premises by any Member(s) and/or its guest(s). Furthermore, if and when required, Collabüro furnishings may only be moved upon approval of Collabüro staff. Any damage to Collabüro furnishings by Member and/or their guest(s), will be the sole responsibility of the Member. Member may be liable for the full replacement cost of any items damaged by Member and/or their guest(s). Collabüro does not guarantee Collabüro furnishings for any particular purpose or usage.
3.3. Member’s Furnishing and Belongings: Members may not bring furnishings but may bring belongings. Special equipment may be brought in, only with Collabüro staff’s consent and only at Member’s liability. Collabüro is not responsible in any way for Member’s belongings or equipment. Members should safeguard their belongings and equipment. Lockers (subject to availability) can be rented for a small monthly fee, if needed.
3.4. Meeting Rooms: Subject to availability and hours limitations, Members are entitled to use Meeting Rooms during regular business hours on regular business days. Bookings must be made before using any of the Meeting/Conference Rooms. Members are credited a specific number of Meeting Room Hours per month as specified in the Membership Details Form or can purchase additional hours when needed at a discounted rate. Membership Meeting Room Hours Credits can be used in any of our meeting rooms that are available. Additional reserved time past the membership included hours is billed at the rate specified for each membership level.
Membership Credits for Meeting Rooms Hours are only valid for the month in which they are allocated. No month to month rollovers (carry forward) or pre-usage of future hours are allowed.
3.5. Key/Phone Door Access and Locker Keys: All members will be given an Access Key on their phone. In some cases, Card Access Keys may be issued. All physical keys and card keys that are provided by Collabüro, are the property of Collabüro and should never be duplicated for any reason. Member may not lend, share or transfer any keys to any third party. A member’s account will be charged a fee of $10 for a lost access key card. Locker keys/locks must be provided by the members for their own use and Collabüro has no responsibility to replace lost locker keys/locks.
3.6. Dedicated Desks: The Dedicated Desks are reserved for Dedicated Desks’ members under a membership listed on the Membership Details Form. The Dedicated Desks and all the resources of a desk as designed by Collabüro will be usable in the Collabüro premises only by Dedicated Desk members as per the membership terms. Collabüro reserves the right to use the space for special circumstances/events during off-hours. Collabüro reserves the right to move dedicated desks to anywhere in the building as business requirements dictate.
3.7. Guests: Collabüro allows Guests/Visitors for all Members. No Guests are allowed to enter the working space unless accompanied by the Collabüro Member and must be accompanied at all times. Member is required to have all Guests check in with the front desk prior to usage of the space, unless Member has registered their guests online. Only Clients of the Member may park their cars in one of the two onsite visitor parking spots for the allowed parking limit. Collabüro staff may allow extended parking at their own discretion if there is a real need for it and if space is available and not needed by others.
3.8. Mail and Shipment Receiving: Collabüro will accept mail and deliveries on behalf of Member during regular business hours on our regular business days. Virtual Office memberships include unlimited mail reception. Collabüro will receive letters, sign for packages, and place them at reception or in locked mailboxes unless otherwise informed. Collabüro will keep Member mail until Member is able to pick it up for a maximum of 15 days.
Following any membership cancellation, all mail will be returned to sender after one week. All mail, packages, or deliveries of any kind received for non-members, canceled members, or expired members will be returned to sender.
3.9. Facility Maintenance: Regular maintenance of the office space will be provided by Collabüro. Collabüro premises will be professionally cleaned regularly and as needed. Collabüro will provide air-conditioning in the office space during regular business hours on regular business days on hot summer days and keep the place comfortably warm on cold winter days. Any maintenance resulting from damage, misuse or mistreatment by a Member will be billed to that Member in their next monthly membership bill at up to the actual cost. Only Collabüro staff may adjust temperature.
3.10. Facility Security: Collabüro provides all monthly Members with a phone/card access key. Phone/card key access is available at the main entrance only. All exterior doors are to remain closed at all times until expressly open by Collabüro staff. Collabüro is equipped with security cameras throughout the space. For security reasons, Collabüro may regularly record via video certain areas on the premises. Members should safeguard Collabüro property. Furthermore, Members will be liable for replacement fees should any such property be lost, stolen or destroyed and such replacement fees will be billed to that Member in their next monthly membership bill at up to the actual cost.
Also, all members will have their picture taken at the time of signing the contract. This is for added security and to prevent unauthorized use of the space.
3.11. Enterprise Internet Connection with Wi-Fi: Members are entitled to unlimited access and use the internet connection with Wi-Fi. The Wireless network is a shared infrastructure. Any network abuse may result in reduction in Member bandwidth. Further, repeated abuse may result in termination of membership.
While Collabüro does everything within its capacity to ensure security and safety, it does not make any warranties or guarantees about security and it is the Member's responsibility to secure their own personal machine with intrusion detection/prevention software (firewall) and malware protection.
3.12. Printing and Photocopying: Paper Credits are allocated to each Member on a monthly basis (depending on membership). Additional use is subject to additional printing prices. Printing prices are per page based on the printing required. Furthermore, the Paper Credits are not rolled over from month to month and no future credits may be used.
3.13. Pets: No pets are allowed in the premises of Collabüro unless for certified medical need.
3.14. Staff on site: Collabüro staff will be available on-site during regular business hours/days.
“Regular business hours” are listed on the Collbüro website and are subject to change at any time. Furthermore, “Regular business day” means a working day, i.e. from Monday to Friday. National, Public and Statutory Holidays are not regular business days.
3.15. Storage: Lockers are available for use for all members for a small monthly fee (subject to availability). Collabüro reserves the right to request access to a locker if it suspects any suspicious use that violates the terms and conditions of this agreement. Members may be allowed to store other items on the property at their own risk and only with Collabüro’s consent. Collabüro is not liable for any lost, stolen, or damaged items stored on the property whether inside or outside the building. Lockers rentals are considered a recurring service and will be renewed and billed monthly unless a termination request is received.
4. MONTHLY FEES, SERVICES’ FEES AND PAYMENTS
4.1. Types of Membership: Collabüro offers several types of monthly memberships. All current Collabüro Memberships are defined on the https://collaburo.com website and all details are outlined in the Membership Details Form.
4.2. Monthly Fees: The Monthly Fee, per month, shall be payable on the first day of the billing cycle to Collabüro. Member is required to give a 1 (one) month notice to terminate membership.
4.3. Standard Services: Standard recurring services requested by Member are payable monthly in advance. Unless otherwise agreed upon, these recurring services will be provided at the specified rates. Member may need to provide 1 (one) month notice to Collabüro to terminate such standard recurring services.
4.4. Additional Variable Services: Collabüro may provide additional Services directly or through a business affiliate. Such services will be billed in arrears at the end of the month, as per usage, and are due within 7 days from the date of the Invoice. Fees for such Services, plus applicable taxes, will be applicable in accordance with Collabüro published rates which may change from time to time.
4.5. Membership Payment and Authorization: Member authorizes Collabüro to accept payment of all amounts specified in this Agreement solely by credit card from Member’s bank account. No cash or debit cards will be accepted. If Member pays via credit card, inform Collabüro promptly of any changes to such credit card and ensure credit card information is updated prior to its expiration date. If Member pays via direct withdrawal, maintain sufficient money on account to pay fees described in this Agreement and to inform Collabüro promptly of any changes to this account. Only a single chequing or savings account or credit card account may be used at any given time to make payments under this Agreement. If payment via credit card fails on two occasions, Collabüro may require you to make payments via direct withdrawal. Any cheque bounce charges may be billed to the Member. Further, failure to pay fees, as per this Agreement, makes Member subject to legal actions by Collabüro.
4.6. Payment Contact and Account Changes: Member shall promptly notify Collabüro of any change to Member’s contact and payment information.
4.7. Membership Charges: During the term of this Agreement, Collabüro will process payment for your Membership fee and other outstanding fees, in advance. The Membership fee covers Memberships for only the number of Members indicated. Additional Memberships will result in an increased Membership fee.
4.8. Billing Schedule: All Membership invoices will be generated on the first day of next month’s billing cycle and delivered or emailed to the Member on the registered email provided by the Member. Member should review all charges upon receipt. Collabüro will automatically charge Member’s account on the first day of next month’s billing cycle for all charges due for the next month and any overages from the previous month. If payment does not go through, Member will be responsible for arranging payment within 10 days of the invoice date. Accounts are considered past due and will be terminated immediately if payment has not been received within 10 days of the invoice date.
4.9. Overage Fees: Membership entitles Members to a certain number of allocated credits for different Services (meeting rooms, printing) as specified on the Membership Details Form. Members exceeding allocated credits will be responsible for paying fees for such overages. Such fee is always listed in the members’ portal at https://collaburo.com.
4.10. Past Due Payments/Late Payment: Should payment not be received in full after processing by the end-of-day of the due date, Collabüro reserves the right to release to other Members any spaces that have been allocated at the time of current membership expiration. Member is still legally liable for any owed amounts and will be billed for an additional 30 days as required by the 30-days notice outlined in this Agreement.
4.11. Outstanding Fees: Collabüro may withhold services or terminate this Agreement if any outstanding fees are due beyond the due date including but not limited to building and network access. When Collabüro receives funds from you, Collabüro will first apply funds to any balances which are in arrears and to the earliest month due first. Once past balances are satisfied, any remaining portion of funds received will be applied to current fees due.
4.12. Changes to Fees: Collabüro will notify Members at least 30 days prior to any fee increases for memberships or services.
4.13. Refunds: Collabüro memberships fees are not refundable once payment is processed. Refunds may be issued when billing errors occur.
4.14. Notice of changes: Collabüro will provide notice to Members of any changes to services, fees, or other updates on the email addresses provided. It is the Member’s responsibility to read such emails and keep your email address updated with Collabüro.
5. MEMBERSHIP TERM AND TERMINATION
5.1. Term: This Agreement will be effective once accepted by Member. Member will be entitled to the Services and benefits of Collabüro once payment is made by Member of all deposit and Membership fees.
Each Membership will begin on the Start Date specified in the contract. Each Membership will terminate 30 days after receiving a Termination Request, or, in the case of Membership termination due to violation(s) of the Terms and Conditions of this Agreement, the membership may be terminated immediately (subject to all fees as described in this Agreement).
5.2. Cancellation Prior to Start Date by the Member: Membership Agreement may be canceled prior to the Start Date upon delivery of notice to Collabüro and may be entitled to a full refund if notice of termination is received by Collabüro more than 30 days prior to the Start Date.
5.3. Work Space Not Timely Available: If Collabüro is unable to make the work space available by the Start Date, Collabüro will not be subject to any liability therefore, nor will such failure affect the validity of this Agreement. In this event, you will not be obligated to make payments of the Membership fee until the work space is made available to you. If the office space is not made available to you within 10 days of the Start Date, you may terminate this Agreement by providing Collabüro with notice of such termination at any time before the work space is made available to you. If you elect to terminate Membership under this provision, Collabüro will refund to you all fees paid by you and received by Collabüro.
5.4. Termination After the Start Date by the Member: The Member may terminate this Agreement by delivering to Collabüro a Termination Request executed by the Member at least 30 days prior to the termination. Upon termination in respect of any broken period a prorated adjustment shall be made.
5.5. Termination After the Start Date by Collabüro: Collabüro may immediately terminate this Agreement: upon breach of this Agreement by the Member; upon termination of our rights in the Premises; or at any other time, when Collabüro, in our reasonable discretion, see fit to do so. You will remain liable for past due amounts and Collabüro may exercise our rights to collect due payment despite the termination of this Agreement.
5.6. Early Termination Fee: For Members who have negotiated terms based on Agreements longer than a single month, Collabüro reserves the right to charge Member an Early Termination Fee of 2 month’s full Membership fee. Members who inform Collabüro of the termination of their agreement at least 60 days in advance may not be subject to an Early Termination Fee.
5.7. Removal of Property upon Termination: Prior to the termination of this Agreement, the Member will remove all of their and their guests’ property from the office space and premises of Collabüro. After providing you with reasonable notice, Collabüro will be entitled to dispose of any property remaining in the office space and on premises after the termination of this Agreement without any obligation to store such property, and the Member waives any claims or demands regarding such property or our handling of such property. The Member would be responsible to pay such fees reasonably incurred by Collabüro regarding such removal. Following the termination of this Agreement, all mail, packages, or deliveries of any kind will be returned to sender after one week. Collabüro will not forward or hold mail or packages delivered to Collabüro after one week of the Agreement termination. Members with Access Keys must also return keys to Collabüro or will incur a $10 replacement charge.
6. DISPUTE BETWEEN MEMBERS
6.1. Collabüro does not control and is not responsible for the actions of other Members. If a dispute arises between Members or their Guests, Collabüro shall have no responsibility or obligation to participate, mediate or indemnify any party. Collabüro does reserve the right to terminate Membership immediately, without refund, if any Membership dispute becomes disruptive. Members are responsible for their Guest behaviour and must escort them out or risk their membership from being terminated.
6.2. Harassment of any kind will not be tolerated. A ZERO-tolerance policy is in effect regarding any aggressive behaviour towards staff.
7. TECHNOLOGY RELEASE
In order to utilize all the Services offered by Collabüro, it may be necessary to install or run software on a Member’s system or phone device. In addition, from time to time, at a Member’s request, Collabüro or an affiliate may troubleshoot problems a Member may have accessing certain Services such as Printing, Wi-Fi and Phone Access Key.
Regarding the foregoing, you agree that Collabüro and our affiliates are not responsible for any damage to any Member’s system related to such technical support or downloading and installation of any software.
Collabüro does not assume any liability or warranty in the event that any manufacturer warranties are voided and do not offer any verbal or written warranty, either expressed or implied, regarding the success of any technical support.
8. ADDITIONAL FEE SCHEDULE
Latest list of additional services shall be posted on the members portal, https://collaburo.com. The Members may avail such services at any time through the members portal.
9. FORCE MAJEURE
In the event the office or the premises are destroyed or damaged, at any time, by any event falling within the term “force majeure”, this Agreement shall come to an end on Collabüro giving to the Client notice in writing to that effect. Collabüro shall within 2 weeks of giving notice that this Agreement has come to an end for the reasons aforesaid refund to the Member the monthly fees paid by the Member after adjusting therefrom all dues for the past period up to the date of occurrence of the event of force majeure and payable by the Member under this Agreement.
10. Liability and Disclaimer
10.1. Collabüro will not in any circumstances have any liability for loss of business, loss of profits, loss of anticipated savings, loss of or damage to data, third party claims or any consequential loss unless Collabüro otherwise agrees in writing.
10.2. Subject to gross negligence and deliberate misconduct, Collabüro, its employees and agents shall not be held responsible for any theft, loss or damage from the Premises or for any damage done to the property or other effects of any Member in the Premises by the caretaker or cleaners or any employees, agents, guests or invitees of Collabüro.
10.3. Collabüro shall not be responsible for any loss, damage, corruption of data or any loss of information whether from hardware, software or internet damage that may occur to the Client during the term of this Agreement. Collabüro shall not be responsible for any loss, damage or loss of information resulting from communications or data failure including voice, communication and the internet.
10.4. Subject to gross negligence and deliberate misconduct, Collabüro is not liable for any loss as a result of Collabüro’s failure to provide a service as a result of mechanical breakdown, strike, termination of Collabüro’s interest in the building containing the business or otherwise.
11. LEGAL DISCLOSURES
11.1. Information Security: Collabüro will make its best effort to protect all confidential information regarding Member. Collabüro may disclose information about Member as necessary to satisfy any applicable law, regulation, legal process or government request. Collabüro will not harvest or otherwise collect information about others, including email addresses, without the authorization or consent of the disclosing party.
11.2. Our Reserved Rights: Collabüro is entitled to access your office space, with or without notice, for maintenance, safety or emergency purposes. During these times, Collabüro may temporarily move furniture contained in the office space. Collabüro reserves the right to move or alter your office space during events scheduled off hours or as part of office reorganization efforts as business dictates.
Collabüro may modify or reduce the list of Services at any time but with a prior notice. The Services may be provided by Collabüro, an affiliate or a third party.
11.3. Class Action Waiver: Any proceeding to resolve or litigate any dispute in any forum or Tribunal or Court will be conducted solely on an individual basis. Neither the Member nor the Collabüro will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity. No proceeding will be combined with another without the prior written consent of all parties to all affected proceedings.
11.4. Waiver of Claims: To the extent permitted by law, the Member, on behalf of a Member and on behalf of the Member’s employees, agents, guests, invitees, etc, waive any and all claims and rights against Collabüro, Collabüro’ affiliates, third parties hired by Collabüro, other Members, assignees and officers resulting from injury or damage to, or destruction, theft, or loss of property or person.
11.5. Limitation of Liability: The aggregate monetary liability of Collabüro or its affiliates to the Member, or to the Member’s employees, agents, guests and invitees for any reason and for all causes of action, will not exceed the total Membership fees paid by the Member to Collabüro under this Agreement. Collabüro and its affiliates will not be liable under any cause of action, for any indirect, special, incidental, consequential, or punitive damages, including loss of profits or business interruption. The Member may not commence any action, or proceeding against Collabüro or its affiliate, whether in contract, tort, or otherwise unless the action, suit, or proceeding is commenced within 1 year of the cause of action’s accrual.
11.6. Legal to enter into Agreement: The Member hereby represent and warrant that he / shall have all requisite legal power and authority to enter into and abide by the terms and conditions of this Membership Agreement and no further authorization or approval is necessary. The Member further represent and warrant that he / she participation or use of the Services will not conflict with or result in any breach of any license, contract, agreement or other instrument or obligation to which they are a party.
11.7. Acceptance of Agreement: Collabüro provides to the undersigned Member, including but not limited to building access, use of office space, access to Internet, and the other Services listed above which are subject to the following Membership Agreement. Members will abide by the Agreement, as well as other terms determined by Collabüro staff, which may be communicated verbally, by email or written notice. Collabüro reserves the right to add, delete or amend the Agreement at our reasonable discretion without notice to Member. Members continued use (membership) of Collabüro facilities and services following any changes to the Agreement constitutes your acceptance of such new term(s).